Shipping policy
Shipping Policy
At SEQ Publishing Inc., we aim to deliver your books quickly and safely. Please review our shipping policy below.
Processing Times
- Orders are processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Calculated at checkout |
| Expedited Shipping | 2-5 business days | Calculated at checkout |
| International Shipping | 7-21 business days | Varies by location |
Note: Delivery times may be affected by factors such as carrier delays, weather, or holidays.
International Shipping
- We ship worldwide! However, customers are responsible for any customs fees, duties, or taxes imposed by their country.
- International delivery times may vary based on location and customs processing.
Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery window, please contact us at joseph@seqpublishing.com. While we are not responsible for carrier delays, we will do our best to assist you.
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please email us within 7 days with photos of the issue, and we will work to resolve the problem.
Contact Us
For shipping-related inquiries, reach out to us at joseph@seqpublishing.com or visit our Contact Us page